Chili's: Store***** we've been going to Lancaster, tx st...

A Chili's customer review by GetHuman user GetHuman-431452 from November 18th, 2017

Background on GetHuman-431452's case

GetHuman: GetHuman-431452 - can you tell our other Chili's customers when your case took place?
GetHuman-431452: Yeah. It was morning, on November 12th.
GetHuman: Did you reach out to Chili's, and if so, how?
GetHuman-431452: I used the 888-354-5764 number I found for on the GetHuman Chili's customer phone number page I was on: Chili's Customer Service Phone Number
GetHuman: And which of these common Chili's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-431452 a list of common Chili's problems)
GetHuman-431452: "Delivery problem" was why I was trying to call.

GetHuman-431452's review of Chili's customer service

GetHuman: So how would you sum up your experience for GetHuman's Chili's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-431452: Store***** we've been going to Lancaster, tx store since it opened. Several long time server (GREAT SERVERS) have of * or more yrs have left. I saw * of them outside of the restaurant and asked why they left. It was due to the continuous sexual harassment by the gm ..(d, green?). Not only did they tell me of that we have seen that pervert in action. I suppose this store has good revenue but I really resent the fact you continue to keep someone like that on staff. There are a lot of wonderful staff there with great service but very unhappy to be working there. One staff person was trying to keep the harassment under the radar because they need their job. As usual as with other organizations..wait staff are replaceable but executive are left and corporate just turns their heads the other ways when complaint are issued against executives. I have several friends that support that store and we have talked about complaints..we are thinking of putting out a picket sign that a sexuall
GetHuman: Let's quantify your experience contacting Chili's. On a scale of 1 to 5, how easy is it go get help on a Chili's problem?
GetHuman-431452: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-431452: I'd give them a one out of five on communication.
GetHuman: And what about Chili's's ability to quickly and effectively address your problem?
GetHuman-431452: For that I would say four out of five.
GetHuman: And finally- any advice for other Chili's customers?
GetHuman-431452: Call them early in the day or late. Don't forget any personal or account information you might need for Chili's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-431452 taken from his Chili's customer service problem that occurred on November 12th, 2017.

Chili's

1.40 of 5 stars | 28 reviews

GetHuman-431452's Chili's Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Chili's, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Chili's in any way.

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