Chili's: I got a take away from chilli's it was a big or...
A Chili's customer review by GetHuman user ~Anna from November 25th, 2017
Background on ~Anna's case
GetHuman: ~Anna - can you tell our other Chili's customers when your case took place?
~Anna: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Chili's, and if so, how?
GetHuman: And which of these common Chili's customer issues best describes the reason you wanted to talk to them?
(Shows ~Anna a list of common Chili's problems)
~Anna: "Complaint" was why I was trying to call.
~Anna's review of Chili's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chili's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anna: I got a take away from chilli's it was a big order for the game I placed the order online and picked it up my pick up time was *:** and I finally got it on *:** I thought it's ok they are busy I got home in about * mins I opened the boxes and food was so cold and tasteless that I can not imagine I know it can get cold since it's a take away but it shouldn't feel like it was made * days ago. Wish I could upload pics for everyone. Most horrible and disgusting and guess what happened to my complaint after a ** minute I spoke to someone she put me on hold again and then hung up.
GetHuman: Let's quantify your experience contacting Chili's. On a scale of 1 to 5, how easy is it go get help on a Chili's problem?
~Anna: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anna: I'd give them a two out of five on communication.
GetHuman: And what about Chili's's ability to quickly and effectively address your problem?
~Anna: For that I would say one out of five.
GetHuman: And finally- any advice for other Chili's customers?
~Anna: Call them early in the day or late. Don't forget any personal or account information you might need for Chili's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anna taken from his Chili's customer service problem that occurred on November 18th, 2017.