Chili's: Best restaurant in the nation. Britney at the G...
A Chili's customer review by GetHuman user ~John Daniel from November 23rd, 2017
Background on ~John Daniel's case
GetHuman: ~John Daniel - can you tell our other Chili's customers when your case took place?
~John Daniel: Yup. It was afternoon, on November 20th.
GetHuman: Did you reach out to Chili's, and if so, how?
GetHuman: And which of these common Chili's customer issues best describes the reason you wanted to talk to them?
(Shows ~John Daniel a list of common Chili's problems)
~John Daniel: "Cancel a reservation" was why I was trying to call.
~John Daniel's review of Chili's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chili's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John Daniel: Best restaurant in the nation. Britney at the Glenwood Ave Restaurant, Raleigh, N.C.*needs a pay raise. She made our visit outstanding. We are going back to the Glenwood Ave Restaurant. Soon!!!! Best, John and Kelly Daniel, ******@***.com*
GetHuman: Let's quantify your experience contacting Chili's. On a scale of 1 to 5, how easy is it go get help on a Chili's problem?
~John Daniel: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John Daniel: I'd give them a one out of five on communication.
GetHuman: And what about Chili's's ability to quickly and effectively address your problem?
~John Daniel: For that I would say one out of five.
GetHuman: And finally- any advice for other Chili's customers?
~John Daniel: Call them early in the day or late. Don't forget any personal or account information you might need for Chili's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John Daniel taken from his Chili's customer service problem that occurred on November 20th, 2017.