Chili's: lithia pincrest valrico FL--dirty service poor...

A Chili's customer review by GetHuman user ~jimmy from November 16th, 2017

Background on ~jimmy's case

GetHuman: ~jimmy - can you tell our other Chili's customers when your case took place?
~jimmy: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Chili's, and if so, how?
~jimmy: I used the 888-354-5764 number I found for on the GetHuman Chili's customer phone number page I was on: Chili's Customer Service Phone Number
GetHuman: And which of these common Chili's customer issues best describes the reason you wanted to talk to them?
(Shows ~jimmy a list of common Chili's problems)
~jimmy: "Overcharge/Strange charge" was why I was trying to call.

~jimmy's review of Chili's customer service

GetHuman: So how would you sum up your experience for GetHuman's Chili's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jimmy: lithia pincrest valrico FL--dirty service poor--employee appearance poor. no customer satisfaction. never got my entire order no reaction from the server or manager (if they had one)
GetHuman: Let's quantify your experience contacting Chili's. On a scale of 1 to 5, how easy is it go get help on a Chili's problem?
~jimmy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jimmy: I'd give them a one out of five on communication.
GetHuman: And what about Chili's's ability to quickly and effectively address your problem?
~jimmy: For that I would say one out of five.
GetHuman: And finally- any advice for other Chili's customers?
~jimmy: Call them early in the day or late. Don't forget any personal or account information you might need for Chili's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jimmy taken from his Chili's customer service problem that occurred on November 15th, 2017.


1.40 of 5 stars | 28 reviews

~jimmy's Chili's Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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