Chili's: The respect level of the host was the worst eve...

A Chili's customer review by GetHuman user ~Augusta family from November 22nd, 2017

Background on ~Augusta family's case

GetHuman: ~Augusta family - can you tell our other Chili's customers when your case took place?
~Augusta family: Sure. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Chili's, and if so, how?
~Augusta family: I used the 888-354-5764 number I found for on the GetHuman Chili's customer phone number page I was on: Chili's Customer Service Phone Number
GetHuman: And which of these common Chili's customer issues best describes the reason you wanted to talk to them?
(Shows ~Augusta family a list of common Chili's problems)
~Augusta family: "Make a reservation" was why I was trying to call.

~Augusta family's review of Chili's customer service

GetHuman: So how would you sum up your experience for GetHuman's Chili's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Augusta family: The respect level of the host was the worst ever complete over looked us to help a all white family, instead of us a mixed race family at the augusta ga Robert c Daniel location
GetHuman: Let's quantify your experience contacting Chili's. On a scale of 1 to 5, how easy is it go get help on a Chili's problem?
~Augusta family: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Augusta family: I'd give them a four out of five on communication.
GetHuman: And what about Chili's's ability to quickly and effectively address your problem?
~Augusta family: For that I would say three out of five.
GetHuman: And finally- any advice for other Chili's customers?
~Augusta family: Call them early in the day or late. Don't forget any personal or account information you might need for Chili's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Augusta family taken from his Chili's customer service problem that occurred on November 17th, 2017.


1.40 of 5 stars | 28 reviews

~Augusta family's Chili's Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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