Chili's: Went there for Valentine's. .the service was ho...
A Chili's customer review by GetHuman user ~Melissa from November 20th, 2017
Background on ~Melissa's case
GetHuman: ~Melissa - can you tell our other Chili's customers when your case took place?
~Melissa: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Chili's, and if so, how?
GetHuman: And which of these common Chili's customer issues best describes the reason you wanted to talk to them?
(Shows ~Melissa a list of common Chili's problems)
~Melissa: "Cancel a reservation" was why I was trying to call.
~Melissa's review of Chili's customer service
GetHuman: So how would you sum up your experience for GetHuman's Chili's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Melissa: Went there for Valentine's. .the service was horrible and had to ask for my salad to go because my waitress never bought it out with my food and had to ask twice for a clean glass because she kept bringing me one with seeds all in them and still had seeds both times so I just didn't even drink my tea at all.that was not cool at all..horrible service..
GetHuman: Let's quantify your experience contacting Chili's. On a scale of 1 to 5, how easy is it go get help on a Chili's problem?
~Melissa: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Melissa: I'd give them a one out of five on communication.
GetHuman: And what about Chili's's ability to quickly and effectively address your problem?
~Melissa: For that I would say one out of five.
GetHuman: And finally- any advice for other Chili's customers?
~Melissa: Call them early in the day or late. Don't forget any personal or account information you might need for Chili's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Melissa taken from his Chili's customer service problem that occurred on November 16th, 2017.