Chrysler Financial: CALLED TO MAKE PHONE PAY ON MY VEHICLE BEFORE Y...
A Chrysler Financial customer review by GetHuman user GetHuman-333539 from October 27th, 2017
Background on GetHuman-333539's case
GetHuman: GetHuman-333539 - can you tell our other Chrysler Financial customers when your case took place?
GetHuman-333539: Yes. It was afternoon, on October 26th.
GetHuman: Did you reach out to Chrysler Financial, and if so, how?
GetHuman: And which of these common Chrysler Financial customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-333539 a list of common Chrysler Financial problems)
GetHuman-333539: "Repairs" was why I was trying to call.
GetHuman-333539's review of Chrysler Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Chrysler Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-333539: CALLED TO MAKE PHONE PAY ON MY VEHICLE BEFORE YOUR COMPANY CHARGED ANOTHER LATE FEE , COMPUTER WOULD NOT ALLOW ME TO GET TO PHONE PAY .IT TOLD ME TO CALL BACK IN THE MORNING, GUESS EVEN YOUR COMPUTER KNOWS HOW TO **** ANOTHER LATE FEE OUT OF YOUR CUSTOMER. THIS IS MY *TH AND FINAL VEHICLE WITH YOUR COMPANY. THE GREED IN WITH YOUR COMPANY DOES BUSINESS IS NOT SOMETHING I WILL BE A PART OF AGAIN. THERE ARE OTHER CAR COMPANIES. EVEN ONES WHERE YOU CAN MAKE A PHONE PAY ANY TIME YOU WANT. YOPU SEE I WORK NIGHTS AND THESE ARE MY BUSINESS HOURS.
GetHuman: Let's quantify your experience contacting Chrysler Financial. On a scale of 1 to 5, how easy is it go get help on a Chrysler Financial problem?
GetHuman-333539: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-333539: I'd give them a three out of five on communication.
GetHuman: And what about Chrysler Financial's ability to quickly and effectively address your problem?
GetHuman-333539: For that I would say one out of five.
GetHuman: And finally- any advice for other Chrysler Financial customers?
GetHuman-333539: Call them early in the day or late. Don't forget any personal or account information you might need for Chrysler Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-333539 taken from his Chrysler Financial customer service problem that occurred on October 26th, 2017.