Chrysler Financial: THIS IS THE WORST WORST FINANCIAL PLACE EVER. I...
A Chrysler Financial customer review by GetHuman user ~336 from November 26th, 2017
Background on ~336's case
GetHuman: ~336 - can you tell our other Chrysler Financial customers when your case took place?
~336: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Chrysler Financial, and if so, how?
GetHuman: And which of these common Chrysler Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~336 a list of common Chrysler Financial problems)
~336: "Complaint" was why I was trying to call.
~336's review of Chrysler Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Chrysler Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~336: THIS IS THE WORST WORST FINANCIAL PLACE EVER. I USE A LANDLINE AND CELLURPHONE AND NO ANSWER AFTER HALF AN HOUR. DON'T EVER GET A LOAN FROM TD AUTO OR CHRYSLER. BAD BAD BAD BAD BAD CUSTOMER SERVICE.
GetHuman: Let's quantify your experience contacting Chrysler Financial. On a scale of 1 to 5, how easy is it go get help on a Chrysler Financial problem?
~336: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~336: I'd give them a two out of five on communication.
GetHuman: And what about Chrysler Financial's ability to quickly and effectively address your problem?
~336: For that I would say one out of five.
GetHuman: And finally- any advice for other Chrysler Financial customers?
~336: Call them early in the day or late. Don't forget any personal or account information you might need for Chrysler Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~336 taken from his Chrysler Financial customer service problem that occurred on November 16th, 2017.