Cox Communications - Arizona: Phone number went to a general number agent who...
A Cox Communications - Arizona customer review by GetHuman user ~thatonedude from November 25th, 2017
Background on ~thatonedude's case
GetHuman: ~thatonedude - can you tell our other Cox Communications - Arizona customers when your case took place?
~thatonedude: Yes. It was evening, on November 19th.
GetHuman: Did you reach out to Cox Communications - Arizona, and if so, how?
GetHuman: And which of these common Cox Communications - Arizona customer issues best describes the reason you wanted to talk to them?
(Shows ~thatonedude a list of common Cox Communications - Arizona problems)
~thatonedude: "Lower my bill" was why I was trying to call.
~thatonedude's review of Cox Communications - Arizona customer service
GetHuman: So how would you sum up your experience for GetHuman's Cox Communications - Arizona customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~thatonedude: Phone number went to a general number agent who quickly transferred me to a loyalty dept. Less than a minute hold time. Solid English speaking.
GetHuman: Let's quantify your experience contacting Cox Communications - Arizona. On a scale of 1 to 5, how easy is it go get help on a Cox Communications - Arizona problem?
~thatonedude: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~thatonedude: I'd give them a five out of five on communication.
GetHuman: And what about Cox Communications - Arizona's ability to quickly and effectively address your problem?
~thatonedude: For that I would say five out of five.
GetHuman: And finally- any advice for other Cox Communications - Arizona customers?
~thatonedude: Call them early in the day or late. Don't forget any personal or account information you might need for Cox Communications - Arizona to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~thatonedude taken from his Cox Communications - Arizona customer service problem that occurred on November 19th, 2017.