I open my pack of crystal light raspberry green...

A Crystal Light customer review by GetHuman user GetHuman48380 from December 7th, 2017

Background on GetHuman48380's case

GetHuman: GetHuman48380 - can you tell our other Crystal Light customers when your case took place?
GetHuman48380: Yes. It was afternoon, on November 28th.
GetHuman: Did you reach out to Crystal Light, and if so, how?
GetHuman48380: I used the 800-431-1002 number I found for on the GetHuman Crystal Light customer phone number page I was on: Crystal Light Customer Service Phone Number
GetHuman: And which of these common Crystal Light customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman48380 a list of common Crystal Light problems)
GetHuman48380: "Returns" was why I was trying to call.

GetHuman48380's review of Crystal Light customer service

GetHuman: So how would you sum up your experience for GetHuman's Crystal Light customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman48380: I open my pack of crystal light raspberry green ** pack and every single pack was open
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman48380: All packs was open when i open then box
GetHuman: Let's quantify your experience contacting Crystal Light. On a scale of 1 to 5, how easy is it go get help on a Crystal Light problem?
GetHuman48380: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman48380: I'd give them a one out of five on communication.
GetHuman: And what about Crystal Light's ability to quickly and effectively address your problem?
GetHuman48380: For that I would say four out of five.
GetHuman: And finally- any advice for other Crystal Light customers?
GetHuman48380: Call them early in the day or late. Don't forget any personal or account information you might need for Crystal Light to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman48380 taken from his Crystal Light customer service problem that occurred on November 28th, 2017.

Crystal Light

2.00 of 5 stars | 10 reviews

GetHuman48380's Crystal Light Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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