Dairy Queen: OK WE HAD THE BEST CUSTOMER SERVICE BUT SUCKY...
A Dairy Queen customer review by GetHuman user ~LUIGIOZ from November 20th, 2017
Background on ~LUIGIOZ's case
GetHuman: ~LUIGIOZ - can you tell our other Dairy Queen customers when your case took place?
~LUIGIOZ: Sure. It was evening, on November 10th.
GetHuman: Did you reach out to Dairy Queen, and if so, how?
GetHuman: And which of these common Dairy Queen customer issues best describes the reason you wanted to talk to them?
(Shows ~LUIGIOZ a list of common Dairy Queen problems)
~LUIGIOZ: "Make a reservation" was why I was trying to call.
~LUIGIOZ's review of Dairy Queen customer service
GetHuman: So how would you sum up your experience for GetHuman's Dairy Queen customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LUIGIOZ: OK WE HAD THE BEST CUSTOMER SERVICE BUT SUCKY FOOD. THE GUACAMOLE WAS OLD AND BLACK AND WE ASKED THEM TO MAKE IT OVER AND THE COOK PULLS THE PRECOOKED MEAT AND TOSSES IT ON A NEW BUN AND ITS LIKE THE SAME TASTELESS. THE GUACAMOLE WAS BLAND . THE MEAT WAS PRECOOKED. IT ONLY TOOK A MINUTE FOR THEM TO HAVE A FRESH BURGER BACK ON THE TABLE. DRY MEAT AGAIN WTH? WE ORDER THE EXPENSIVE MEALS AND WE WANT IT TO BE MADE CORRECTLY OK? DAIRYQUEEN IN ROCKPORT TEXAS* *TH TIME THIS HAPPENED
GetHuman: Let's quantify your experience contacting Dairy Queen. On a scale of 1 to 5, how easy is it go get help on a Dairy Queen problem?
~LUIGIOZ: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LUIGIOZ: I'd give them a four out of five on communication.
GetHuman: And what about Dairy Queen's ability to quickly and effectively address your problem?
~LUIGIOZ: For that I would say three out of five.
GetHuman: And finally- any advice for other Dairy Queen customers?
~LUIGIOZ: Call them early in the day or late. Don't forget any personal or account information you might need for Dairy Queen to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LUIGIOZ taken from his Dairy Queen customer service problem that occurred on November 10th, 2017.