Dell - Sales: I'm not sure who is running this system but it...
A Dell - Sales customer review by GetHuman user GetHuman-10840 from November 23rd, 2017
Background on GetHuman-10840's case
GetHuman: GetHuman-10840 - can you tell our other Dell - Sales customers when your case took place?
GetHuman-10840: Yes I can. It was late at night, on November 15th.
GetHuman: Did you reach out to Dell - Sales, and if so, how?
GetHuman: And which of these common Dell - Sales customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-10840 a list of common Dell - Sales problems)
GetHuman-10840: "Warranty claim" was why I was trying to call.
GetHuman-10840's review of Dell - Sales customer service
GetHuman: So how would you sum up your experience for GetHuman's Dell - Sales customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-10840: I'm not sure who is running this system but it really needs help - perhaps American. Nothing against anyone else working for a living but it sure seems like we're talking to someone on the other side of the world.
GetHuman: Let's quantify your experience contacting Dell - Sales. On a scale of 1 to 5, how easy is it go get help on a Dell - Sales problem?
GetHuman-10840: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-10840: I'd give them a one out of five on communication.
GetHuman: And what about Dell - Sales's ability to quickly and effectively address your problem?
GetHuman-10840: For that I would say four out of five.
GetHuman: And finally- any advice for other Dell - Sales customers?
GetHuman-10840: Call them early in the day or late. Don't forget any personal or account information you might need for Dell - Sales to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-10840 taken from his Dell - Sales customer service problem that occurred on November 15th, 2017.