Dell - Sales: I was on hold forever and never did get to talk...
A Dell - Sales customer review by GetHuman user ~customerservicehorror from October 26th, 2017
Background on ~customerservicehorror's case
GetHuman: ~customerservicehorror - can you tell our other Dell - Sales customers when your case took place?
~customerservicehorror: Yes. It was middle of the night, on October 20th.
GetHuman: Did you reach out to Dell - Sales, and if so, how?
GetHuman: And which of these common Dell - Sales customer issues best describes the reason you wanted to talk to them?
(Shows ~customerservicehorror a list of common Dell - Sales problems)
~customerservicehorror: "Returns" was why I was trying to call.
~customerservicehorror's review of Dell - Sales customer service
GetHuman: So how would you sum up your experience for GetHuman's Dell - Sales customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~customerservicehorror: I was on hold forever and never did get to talk to a person. It kept going back to the recording. No option to speak to a person.
GetHuman: Let's quantify your experience contacting Dell - Sales. On a scale of 1 to 5, how easy is it go get help on a Dell - Sales problem?
~customerservicehorror: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~customerservicehorror: I'd give them a four out of five on communication.
GetHuman: And what about Dell - Sales's ability to quickly and effectively address your problem?
~customerservicehorror: For that I would say three out of five.
GetHuman: And finally- any advice for other Dell - Sales customers?
~customerservicehorror: Call them early in the day or late. Don't forget any personal or account information you might need for Dell - Sales to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~customerservicehorror taken from his Dell - Sales customer service problem that occurred on October 20th, 2017.