Delta/Porter Cable: called the phone no.talked with a rep. he talke...

A Delta/Porter Cable customer review by GetHuman user GetHuman-347770 from November 28th, 2017

Background on GetHuman-347770's case

GetHuman: GetHuman-347770 - can you tell our other Delta/Porter Cable customers when your case took place?
GetHuman-347770: Yes I can. It was late at night, on November 24th.
GetHuman: Did you reach out to Delta/Porter Cable, and if so, how?
GetHuman-347770: I used the 888-848-5175 number I found for on the GetHuman Delta/Porter Cable customer phone number page I was on: Delta/Porter Cable Customer Service Phone Number
GetHuman: And which of these common Delta/Porter Cable customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-347770 a list of common Delta/Porter Cable problems)
GetHuman-347770: "Warranty claim" was why I was trying to call.

GetHuman-347770's review of Delta/Porter Cable customer service

GetHuman: So how would you sum up your experience for GetHuman's Delta/Porter Cable customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-347770: called the phone no.talked with a rep. he talked with repair shop,should be ready by next week. this on a ** gal.***psi air compressor.
GetHuman: Let's quantify your experience contacting Delta/Porter Cable. On a scale of 1 to 5, how easy is it go get help on a Delta/Porter Cable problem?
GetHuman-347770: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-347770: I'd give them a five out of five on communication.
GetHuman: And what about Delta/Porter Cable's ability to quickly and effectively address your problem?
GetHuman-347770: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta/Porter Cable customers?
GetHuman-347770: Call them early in the day or late. Don't forget any personal or account information you might need for Delta/Porter Cable to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-347770 taken from his Delta/Porter Cable customer service problem that occurred on November 24th, 2017.

Delta/Porter Cable

4.50 of 5 stars | 19 reviews

GetHuman-347770's Delta/Porter Cable Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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