Delta/Porter Cable: yes my name is charles caldwell *** winding rid...
A Delta/Porter Cable customer review by GetHuman user ~traderman38 from November 7th, 2017
Background on ~traderman38's case
GetHuman: ~traderman38 - can you tell our other Delta/Porter Cable customers when your case took place?
~traderman38: Sure. It was middle of the night, on October 30th.
GetHuman: Did you reach out to Delta/Porter Cable, and if so, how?
GetHuman: And which of these common Delta/Porter Cable customer issues best describes the reason you wanted to talk to them?
(Shows ~traderman38 a list of common Delta/Porter Cable problems)
~traderman38: "Where to buy" was why I was trying to call.
~traderman38's review of Delta/Porter Cable customer service
GetHuman: So how would you sum up your experience for GetHuman's Delta/Porter Cable customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~traderman38: yes my name is charles caldwell *** winding ridge rd Greensburg Ky *****. I am a contractor going on **.* years and have always purchased porter cable tools and have always been very satisfied with their products. Howeverapprox *months ago I gave up my **V dewalt cordless drills for new pc drills and so far i have been very disatified and I have taken time to voice my frustrations to no avail. I purchased * **V drills * by itself and the other with the cont package that comes with sawzall and skill saw. In the * months ive had them I have had to purchase another charger and my sixth battery pack. I have no complaints about the tools I am satisfied they are better made and are all around better tools,but if your thinking about switching you'd better do your homework because the drills are terrific as long as you dont miong puchasing new batteries every other month, I truly hope some of my many complaints reach the right people at PC because it wopuld be awful to keep putting these bad i
GetHuman: Let's quantify your experience contacting Delta/Porter Cable. On a scale of 1 to 5, how easy is it go get help on a Delta/Porter Cable problem?
~traderman38: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~traderman38: I'd give them a five out of five on communication.
GetHuman: And what about Delta/Porter Cable's ability to quickly and effectively address your problem?
~traderman38: For that I would say five out of five.
GetHuman: And finally- any advice for other Delta/Porter Cable customers?
~traderman38: Call them early in the day or late. Don't forget any personal or account information you might need for Delta/Porter Cable to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~traderman38 taken from his Delta/Porter Cable customer service problem that occurred on October 30th, 2017.