Dept of Child & Families, Access Florida: I have called so many times that I've finally f...
A Dept of Child & Families, Access Florida customer review by GetHuman user ~lisatrinidad from November 17th, 2017
Background on ~lisatrinidad's case
GetHuman: ~lisatrinidad - can you tell our other Dept of Child & Families, Access Florida customers when your case took place?
~lisatrinidad: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Dept of Child & Families, Access Florida, and if so, how?
GetHuman: And which of these common Dept of Child & Families, Access Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~lisatrinidad a list of common Dept of Child & Families, Access Florida problems)
~lisatrinidad: "File a report" was why I was trying to call.
~lisatrinidad's review of Dept of Child & Families, Access Florida customer service
GetHuman: So how would you sum up your experience for GetHuman's Dept of Child & Families, Access Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lisatrinidad: I have called so many times that I've finally found a great way to get through-dont' bother entering your social*case number. PRESS * Then * Then * Then * (as if you're trying to contact about social security suncap benefits). Then tell the person you need to get in contact with someone about your case and they will transfer you :)
GetHuman: Let's quantify your experience contacting Dept of Child & Families, Access Florida. On a scale of 1 to 5, how easy is it go get help on a Dept of Child & Families, Access Florida problem?
~lisatrinidad: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lisatrinidad: I'd give them a four out of five on communication.
GetHuman: And what about Dept of Child & Families, Access Florida's ability to quickly and effectively address your problem?
~lisatrinidad: For that I would say one out of five.
GetHuman: And finally- any advice for other Dept of Child & Families, Access Florida customers?
~lisatrinidad: Call them early in the day or late. Don't forget any personal or account information you might need for Dept of Child & Families, Access Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lisatrinidad taken from his Dept of Child & Families, Access Florida customer service problem that occurred on November 15th, 2017.