Dillard's: Terrible employees
A Dillard's customer review by GetHuman user GetHuman-paulaco2 from November 30th, 2017
Background on GetHuman-paulaco2's case
GetHuman: GetHuman-paulaco2 - can you tell our other Dillard's customers when your case took place?
GetHuman-paulaco2: Yup. It was afternoon, on November 21st.
GetHuman: Did you reach out to Dillard's, and if so, how?
GetHuman: And which of these common Dillard's customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-paulaco2 a list of common Dillard's problems)
GetHuman-paulaco2: "Track order" was why I was trying to call.
GetHuman-paulaco2's review of Dillard's customer service
GetHuman: So how would you sum up your experience for GetHuman's Dillard's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-paulaco2: Terrible employees
GetHuman: Can you tell the rest of us a bit more from what happened on 11/21/17?
GetHuman-paulaco2: Ladies was staring very rude at my autistic son
GetHuman: Let's quantify your experience contacting Dillard's. On a scale of 1 to 5, how easy is it go get help on a Dillard's problem?
GetHuman-paulaco2: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-paulaco2: I'd give them a two out of five on communication.
GetHuman: And what about Dillard's's ability to quickly and effectively address your problem?
GetHuman-paulaco2: For that I would say three out of five.
GetHuman: And finally- any advice for other Dillard's customers?
GetHuman-paulaco2: Call them early in the day or late. Don't forget any personal or account information you might need for Dillard's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-paulaco2 taken from his Dillard's customer service problem that occurred on November 21st, 2017.