Electrolux: I have been waiting for parts for *-* months. T...
A Electrolux customer review by GetHuman user ~andylknd from November 28th, 2017
Background on ~andylknd's case
GetHuman: ~andylknd - can you tell our other Electrolux customers when your case took place?
~andylknd: Yeah. It was late at night, on November 21st.
GetHuman: Did you reach out to Electrolux, and if so, how?
GetHuman: And which of these common Electrolux customer issues best describes the reason you wanted to talk to them?
(Shows ~andylknd a list of common Electrolux problems)
~andylknd: "Complaint" was why I was trying to call.
~andylknd's review of Electrolux customer service
GetHuman: So how would you sum up your experience for GetHuman's Electrolux customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~andylknd: I have been waiting for parts for *-* months. They say parts have not been recieved from factory yet. Grrrrr
GetHuman: Let's quantify your experience contacting Electrolux. On a scale of 1 to 5, how easy is it go get help on a Electrolux problem?
~andylknd: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~andylknd: I'd give them a four out of five on communication.
GetHuman: And what about Electrolux's ability to quickly and effectively address your problem?
~andylknd: For that I would say three out of five.
GetHuman: And finally- any advice for other Electrolux customers?
~andylknd: Call them early in the day or late. Don't forget any personal or account information you might need for Electrolux to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~andylknd taken from his Electrolux customer service problem that occurred on November 21st, 2017.