Equator.com: I have tried repeatedly to request that my memb...
A Equator.com customer review by GetHuman user ~Jimmie Ray from October 30th, 2017
Background on ~Jimmie Ray's case
GetHuman: ~Jimmie Ray - can you tell our other Equator.com customers when your case took place?
~Jimmie Ray: Yup. It was middle of the night, on October 24th.
GetHuman: Did you reach out to Equator.com, and if so, how?
GetHuman: And which of these common Equator.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jimmie Ray a list of common Equator.com problems)
~Jimmie Ray: "Update account information" was why I was trying to call.
~Jimmie Ray's review of Equator.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Equator.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jimmie Ray: I have tried repeatedly to request that my membership be cancelled and all I get is a few emails full of instructions that do not work. I posted *** minutes, but I actually did not receive communication for at least * months. Beware of this service! Does not seem reputable.
GetHuman: Let's quantify your experience contacting Equator.com. On a scale of 1 to 5, how easy is it go get help on a Equator.com problem?
~Jimmie Ray: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jimmie Ray: I'd give them a five out of five on communication.
GetHuman: And what about Equator.com's ability to quickly and effectively address your problem?
~Jimmie Ray: For that I would say two out of five.
GetHuman: And finally- any advice for other Equator.com customers?
~Jimmie Ray: Call them early in the day or late. Don't forget any personal or account information you might need for Equator.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jimmie Ray taken from his Equator.com customer service problem that occurred on October 24th, 2017.