Equator.com: Answered right away and helpful with profession...

A Equator.com customer review by GetHuman user ~ReneW from November 26th, 2017

Background on ~ReneW's case

GetHuman: ~ReneW - can you tell our other Equator.com customers when your case took place?
~ReneW: Yup. It was evening, on November 23rd.
GetHuman: Did you reach out to Equator.com, and if so, how?
~ReneW: I used the 310-469-9167 number I found for on the GetHuman Equator.com customer phone number page I was on: Equator.com Customer Service Phone Number
GetHuman: And which of these common Equator.com customer issues best describes the reason you wanted to talk to them?
(Shows ~ReneW a list of common Equator.com problems)
~ReneW: "Repayment question" was why I was trying to call.

~ReneW's review of Equator.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Equator.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ReneW: Answered right away and helpful with professional tone... but I only found their number through gethuman.com. I don't know where it is on their website.
GetHuman: Let's quantify your experience contacting Equator.com. On a scale of 1 to 5, how easy is it go get help on a Equator.com problem?
~ReneW: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ReneW: I'd give them a four out of five on communication.
GetHuman: And what about Equator.com's ability to quickly and effectively address your problem?
~ReneW: For that I would say three out of five.
GetHuman: And finally- any advice for other Equator.com customers?
~ReneW: Call them early in the day or late. Don't forget any personal or account information you might need for Equator.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ReneW taken from his Equator.com customer service problem that occurred on November 23rd, 2017.

Equator.com

3.29 of 5 stars | 47 reviews

~ReneW's Equator.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Equator.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Equator.com in any way.

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