Expedia (Canada): After being on hold for what seems like an endl...
A Expedia (Canada) customer review by GetHuman user GetHuman-359400 from October 27th, 2017
Background on GetHuman-359400's case
GetHuman: GetHuman-359400 - can you tell our other Expedia (Canada) customers when your case took place?
GetHuman-359400: Yes I can. It was middle of the night, on October 25th.
GetHuman: Did you reach out to Expedia (Canada), and if so, how?
GetHuman: And which of these common Expedia (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-359400 a list of common Expedia (Canada) problems)
GetHuman-359400: "Make a Booking" was why I was trying to call.
GetHuman-359400's review of Expedia (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-359400: After being on hold for what seems like an endless amount of time, the call keeps getting disconnected and I'm asked to do a quality survey!!! This is insane.
GetHuman: Let's quantify your experience contacting Expedia (Canada). On a scale of 1 to 5, how easy is it go get help on a Expedia (Canada) problem?
GetHuman-359400: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-359400: I'd give them a four out of five on communication.
GetHuman: And what about Expedia (Canada)'s ability to quickly and effectively address your problem?
GetHuman-359400: For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia (Canada) customers?
GetHuman-359400: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-359400 taken from his Expedia (Canada) customer service problem that occurred on October 25th, 2017.