Expedia (Canada): As a frequent traveler, I never used Expedia un...

A Expedia (Canada) customer review by GetHuman user ~Leo B from November 25th, 2017

Background on ~Leo B's case

GetHuman: ~Leo B - can you tell our other Expedia (Canada) customers when your case took place?
~Leo B: Yes I can. It was evening, on November 18th.
GetHuman: Did you reach out to Expedia (Canada), and if so, how?
~Leo B: I used the 888-397-3342 number I found for on the GetHuman Expedia (Canada) customer phone number page I was on: Expedia (Canada) Customer Service Phone Number
GetHuman: And which of these common Expedia (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows ~Leo B a list of common Expedia (Canada) problems)
~Leo B: "Make a Booking" was why I was trying to call.

~Leo B's review of Expedia (Canada) customer service

GetHuman: So how would you sum up your experience for GetHuman's Expedia (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Leo B: As a frequent traveler, I never used Expedia until recently, and it nearly ruined my trip for my mother's funeral. I couldn't believe it when I checked in for my return flight on December**, ****, Expedia put my return date to April **, ****! despite my having clearly indicated to the Expedia agent while booking the return date of Dec. **st. Just glad Cathay Pacific listened to my dilemma and gave me a seat without charges during a busy holiday season. Never booking with Expedia again.
GetHuman: Let's quantify your experience contacting Expedia (Canada). On a scale of 1 to 5, how easy is it go get help on a Expedia (Canada) problem?
~Leo B: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Leo B: I'd give them a five out of five on communication.
GetHuman: And what about Expedia (Canada)'s ability to quickly and effectively address your problem?
~Leo B: For that I would say four out of five.
GetHuman: And finally- any advice for other Expedia (Canada) customers?
~Leo B: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Leo B taken from his Expedia (Canada) customer service problem that occurred on November 18th, 2017.

Expedia (Canada)

2.29 of 5 stars | 35 reviews

~Leo B's Expedia (Canada) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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