Expedia (Canada): Expedia.CA could not handle my itinerary from E...
A Expedia (Canada) customer review by GetHuman user GetHuman-78807 from November 15th, 2017
Background on GetHuman-78807's case
GetHuman: GetHuman-78807 - can you tell our other Expedia (Canada) customers when your case took place?
GetHuman-78807: Yeah. It was afternoon, on November 9th.
GetHuman: Did you reach out to Expedia (Canada), and if so, how?
GetHuman: And which of these common Expedia (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-78807 a list of common Expedia (Canada) problems)
GetHuman-78807: "Cancel Trip" was why I was trying to call.
GetHuman-78807's review of Expedia (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-78807: Expedia.CA could not handle my itinerary from Expedia.com. However, the Canadian agent answered immediately, spoke legible English and is attempting to locate an ENGLISH speaking agent at .com! Did not work-connection did not go through-therefore Expedia.com has disconnected me three times. Expedia.com agents hung up on me twice when I requested a supervisor. So far I have been attempting unsuccessfully,for over an hour, to resolve a problem.
GetHuman: Let's quantify your experience contacting Expedia (Canada). On a scale of 1 to 5, how easy is it go get help on a Expedia (Canada) problem?
GetHuman-78807: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-78807: I'd give them a three out of five on communication.
GetHuman: And what about Expedia (Canada)'s ability to quickly and effectively address your problem?
GetHuman-78807: For that I would say two out of five.
GetHuman: And finally- any advice for other Expedia (Canada) customers?
GetHuman-78807: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-78807 taken from his Expedia (Canada) customer service problem that occurred on November 9th, 2017.