Expedia (Canada): Talked to * reps so far. All useless. now the...

A Expedia (Canada) customer review by GetHuman user GetHuman-52667 from November 16th, 2017

Background on GetHuman-52667's case

GetHuman: GetHuman-52667 - can you tell our other Expedia (Canada) customers when your case took place?
GetHuman-52667: Yeah. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Expedia (Canada), and if so, how?
GetHuman-52667: I used the 888-397-3342 number I found for on the GetHuman Expedia (Canada) customer phone number page I was on: Expedia (Canada) Customer Service Phone Number
GetHuman: And which of these common Expedia (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-52667 a list of common Expedia (Canada) problems)
GetHuman-52667: "Cancel Trip" was why I was trying to call.

GetHuman-52667's review of Expedia (Canada) customer service

GetHuman: So how would you sum up your experience for GetHuman's Expedia (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-52667: Talked to * reps so far. All useless. now they're telling me their on the phone with the airline I just finished speaking with who said there was no way except to go through expedia to resolve the issue.
GetHuman: Let's quantify your experience contacting Expedia (Canada). On a scale of 1 to 5, how easy is it go get help on a Expedia (Canada) problem?
GetHuman-52667: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-52667: I'd give them a five out of five on communication.
GetHuman: And what about Expedia (Canada)'s ability to quickly and effectively address your problem?
GetHuman-52667: For that I would say two out of five.
GetHuman: And finally- any advice for other Expedia (Canada) customers?
GetHuman-52667: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-52667 taken from his Expedia (Canada) customer service problem that occurred on November 6th, 2017.

Expedia (Canada)

2.29 of 5 stars | 35 reviews

GetHuman-52667's Expedia (Canada) Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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