Expedia (Canada): I am on hold as i write this after ** minutes a...
A Expedia (Canada) customer review by GetHuman user ~Ron from October 30th, 2017
Background on ~Ron's case
GetHuman: ~Ron - can you tell our other Expedia (Canada) customers when your case took place?
~Ron: Yes I can. It was morning, on October 23rd.
GetHuman: Did you reach out to Expedia (Canada), and if so, how?
GetHuman: And which of these common Expedia (Canada) customer issues best describes the reason you wanted to talk to them?
(Shows ~Ron a list of common Expedia (Canada) problems)
~Ron: "Make a Booking" was why I was trying to call.
~Ron's review of Expedia (Canada) customer service
GetHuman: So how would you sum up your experience for GetHuman's Expedia (Canada) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ron: I am on hold as i write this after ** minutes and * transfers each one with a fresh wait. all i wantto do is make anew booking and apply an existing credit.it seems each of the promised helpers can not do this and are so eager to transfer me to someone they say can....but after a long wait no they can not but they want to transfer me someone they promise will help. *I am now waiting for customer service ...I think and waiting and waiting. I will never use expedia EVER again.
GetHuman: Let's quantify your experience contacting Expedia (Canada). On a scale of 1 to 5, how easy is it go get help on a Expedia (Canada) problem?
~Ron: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ron: I'd give them a one out of five on communication.
GetHuman: And what about Expedia (Canada)'s ability to quickly and effectively address your problem?
~Ron: For that I would say one out of five.
GetHuman: And finally- any advice for other Expedia (Canada) customers?
~Ron: Call them early in the day or late. Don't forget any personal or account information you might need for Expedia (Canada) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ron taken from his Expedia (Canada) customer service problem that occurred on October 23rd, 2017.