Facebook blocked ME for getting spam or hacked...
A Facebook customer review by GetHuman user ~Tammy Moore from November 19th, 2017
Background on ~Tammy Moore's case
GetHuman: ~Tammy Moore - can you tell our other Facebook customers when your case took place?
~Tammy Moore: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Tammy Moore a list of common Facebook problems)
~Tammy Moore: "Can't Receive Code to Reset" was why I was trying to contact.
~Tammy Moore's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tammy Moore: Facebook blocked ME for getting spam or hacked.I did not send that message.I am so mad I'm gonna give a bad report about how and what y'all did.You messed up all my stuff.FIX IT
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Tammy Moore: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tammy Moore: I'd give them a three out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Tammy Moore: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Tammy Moore: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tammy Moore taken from his Facebook customer service problem that occurred on November 17th, 2017.