I set up a facebook page but my password was no...
A Facebook customer review by GetHuman user ~kathi fives from November 22nd, 2017
Background on ~kathi fives's case
GetHuman: ~kathi fives - can you tell our other Facebook customers when your case took place?
~kathi fives: Yes I can. It was afternoon, on November 20th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~kathi fives a list of common Facebook problems)
~kathi fives: "Flagged Post" was why I was trying to contact.
~kathi fives's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kathi fives: I set up a facebook page but my password was not working and they said they would email me so I could reset my password never happned *****@***.com
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~kathi fives: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kathi fives: I'd give them a two out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~kathi fives: For that I would say one out of five.
GetHuman: And finally- any advice for other Facebook customers?
~kathi fives: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kathi fives taken from his Facebook customer service problem that occurred on November 20th, 2017.