Please stop blocking my Facebook I had a messag...
A Facebook customer review by GetHuman user ~Zoe westwood from November 25th, 2017
Background on ~Zoe westwood's case
GetHuman: ~Zoe westwood - can you tell our other Facebook customers when your case took place?
~Zoe westwood: Yes. It was late at night, on November 19th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~Zoe westwood a list of common Facebook problems)
~Zoe westwood: "Business Page" was why I was trying to contact.
~Zoe westwood's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Zoe westwood: Please stop blocking my Facebook I had a message saying I've missus it I've hardly been on Facebook I have neighbours constantly making malicious complaints
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~Zoe westwood: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Zoe westwood: I'd give them a three out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~Zoe westwood: For that I would say two out of five.
GetHuman: And finally- any advice for other Facebook customers?
~Zoe westwood: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Zoe westwood taken from his Facebook customer service problem that occurred on November 19th, 2017.