i have a problem my facebook was lost or say so...
A Facebook customer review by GetHuman user ~alvin panganiban from November 22nd, 2017
Background on ~alvin panganiban's case
GetHuman: ~alvin panganiban - can you tell our other Facebook customers when your case took place?
~alvin panganiban: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Facebook, and if so, how?
GetHuman: And which of these common Facebook customer issues best describes the reason you wanted to talk to them?
(Shows ~alvin panganiban a list of common Facebook problems)
~alvin panganiban: "Merge Pages" was why I was trying to contact.
~alvin panganiban's review of Facebook customer service
GetHuman: So how would you sum up your experience for GetHuman's Facebook customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~alvin panganiban: i have a problem my facebook was lost or say something Sorry, something went wrong.**We're working on getting this fixed as soon as we can.**Go Back but my account not go back. they have no reason about me why i have my account is hacked or spam. im a good person to for using a facebook i hope my account was back to normally thank you facebook services god bless please back my facebook account *****@***.com
GetHuman: Let's quantify your experience contacting Facebook. On a scale of 1 to 5, how easy is it go get help on a Facebook problem?
~alvin panganiban: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~alvin panganiban: I'd give them a one out of five on communication.
GetHuman: And what about Facebook's ability to quickly and effectively address your problem?
~alvin panganiban: For that I would say two out of five.
GetHuman: And finally- any advice for other Facebook customers?
~alvin panganiban: Call them early in the day or late. Don't forget any personal or account information you might need for Facebook to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~alvin panganiban taken from his Facebook customer service problem that occurred on November 14th, 2017.