Flexsteel Industries, Inc.: They are clearly not happy to speak with custom...
A Flexsteel Industries, Inc. customer review by GetHuman user GetHuman-240945 from November 19th, 2017
Background on GetHuman-240945's case
GetHuman: GetHuman-240945 - can you tell our other Flexsteel Industries, Inc. customers when your case took place?
GetHuman-240945: Yes I can. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Flexsteel Industries, Inc., and if so, how?
GetHuman: And which of these common Flexsteel Industries, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-240945 a list of common Flexsteel Industries, Inc. problems)
GetHuman-240945: "Where to buy" was why I was trying to call.
GetHuman-240945's review of Flexsteel Industries, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Flexsteel Industries, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-240945: They are clearly not happy to speak with customers* the woman I spoke with at first suggested I speak with a retailer and then was audibly annoyed by my questions. Since I was asking how they measure the dimensions on the wedge for their recliners, it was more appropriate to ask Flexsteel than a retailer.
GetHuman: Let's quantify your experience contacting Flexsteel Industries, Inc.. On a scale of 1 to 5, how easy is it go get help on a Flexsteel Industries, Inc. problem?
GetHuman-240945: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-240945: I'd give them a one out of five on communication.
GetHuman: And what about Flexsteel Industries, Inc.'s ability to quickly and effectively address your problem?
GetHuman-240945: For that I would say four out of five.
GetHuman: And finally- any advice for other Flexsteel Industries, Inc. customers?
GetHuman-240945: Call them early in the day or late. Don't forget any personal or account information you might need for Flexsteel Industries, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-240945 taken from his Flexsteel Industries, Inc. customer service problem that occurred on November 10th, 2017.