Flexsteel Industries, Inc.: BEWARE - Flexsteel does not care about customer...
A Flexsteel Industries, Inc. customer review by GetHuman user GetHuman2247 from December 1st, 2017
Background on GetHuman2247's case
GetHuman: GetHuman2247 - can you tell our other Flexsteel Industries, Inc. customers when your case took place?
GetHuman2247: Yes. It was morning, on November 25th.
GetHuman: Did you reach out to Flexsteel Industries, Inc., and if so, how?
GetHuman: And which of these common Flexsteel Industries, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman2247 a list of common Flexsteel Industries, Inc. problems)
GetHuman2247: "Warranty claim" was why I was trying to call.
GetHuman2247's review of Flexsteel Industries, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Flexsteel Industries, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman2247: BEWARE - Flexsteel does not care about customers after the sale and has ZERO customer support. My $*,*** chair failed after * months and Flexsteel totally ignored me. Their warranty guarantee is worthless.
GetHuman: Let's quantify your experience contacting Flexsteel Industries, Inc.. On a scale of 1 to 5, how easy is it go get help on a Flexsteel Industries, Inc. problem?
GetHuman2247: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman2247: I'd give them a two out of five on communication.
GetHuman: And what about Flexsteel Industries, Inc.'s ability to quickly and effectively address your problem?
GetHuman2247: For that I would say one out of five.
GetHuman: And finally- any advice for other Flexsteel Industries, Inc. customers?
GetHuman2247: Call them early in the day or late. Don't forget any personal or account information you might need for Flexsteel Industries, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman2247 taken from his Flexsteel Industries, Inc. customer service problem that occurred on November 25th, 2017.