Flexsteel Industries, Inc.: Spoke with rep quickly. I didn't wait on hold...
A Flexsteel Industries, Inc. customer review by GetHuman user ~RS from November 22nd, 2017
Background on ~RS's case
GetHuman: ~RS - can you tell our other Flexsteel Industries, Inc. customers when your case took place?
~RS: Yup. It was late at night, on November 20th.
GetHuman: Did you reach out to Flexsteel Industries, Inc., and if so, how?
GetHuman: And which of these common Flexsteel Industries, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~RS a list of common Flexsteel Industries, Inc. problems)
~RS: "Where to buy" was why I was trying to call.
~RS's review of Flexsteel Industries, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Flexsteel Industries, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~RS: Spoke with rep quickly. I didn't wait on hold. I was told they only work with dealers. Any service has to go through the dealer since they don't deal with consumers.
GetHuman: Let's quantify your experience contacting Flexsteel Industries, Inc.. On a scale of 1 to 5, how easy is it go get help on a Flexsteel Industries, Inc. problem?
~RS: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~RS: I'd give them a five out of five on communication.
GetHuman: And what about Flexsteel Industries, Inc.'s ability to quickly and effectively address your problem?
~RS: For that I would say one out of five.
GetHuman: And finally- any advice for other Flexsteel Industries, Inc. customers?
~RS: Call them early in the day or late. Don't forget any personal or account information you might need for Flexsteel Industries, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~RS taken from his Flexsteel Industries, Inc. customer service problem that occurred on November 20th, 2017.