Florida Department of Children & Families: Of all the years of getting benefits in other s...
A Florida Department of Children & Families customer review by GetHuman user ~bosslady from November 18th, 2017
Background on ~bosslady's case
GetHuman: ~bosslady - can you tell our other Florida Department of Children & Families customers when your case took place?
~bosslady: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Florida Department of Children & Families, and if so, how?
GetHuman: And which of these common Florida Department of Children & Families customer issues best describes the reason you wanted to talk to them?
(Shows ~bosslady a list of common Florida Department of Children & Families problems)
~bosslady: "Find forms" was why I was trying to call.
~bosslady's review of Florida Department of Children & Families customer service
GetHuman: So how would you sum up your experience for GetHuman's Florida Department of Children & Families customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bosslady: Of all the years of getting benefits in other states I have never seen a place where you dont have a direct case worker my case has been screwed up since June and I never get to speak with anyone and they dont have a place where you can go in and speak with someone regarding your case. Florida is highly unprofessional and its time consuming and a headache especially when they dont have **hr service
GetHuman: Let's quantify your experience contacting Florida Department of Children & Families. On a scale of 1 to 5, how easy is it go get help on a Florida Department of Children & Families problem?
~bosslady: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bosslady: I'd give them a three out of five on communication.
GetHuman: And what about Florida Department of Children & Families's ability to quickly and effectively address your problem?
~bosslady: For that I would say two out of five.
GetHuman: And finally- any advice for other Florida Department of Children & Families customers?
~bosslady: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Department of Children & Families to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bosslady taken from his Florida Department of Children & Families customer service problem that occurred on November 13th, 2017.