Florida Department of Children & Families: There couldn't be a more incompetent hotline. I...
A Florida Department of Children & Families customer review by GetHuman user ~Clarice from November 17th, 2017
Background on ~Clarice's case
GetHuman: ~Clarice - can you tell our other Florida Department of Children & Families customers when your case took place?
~Clarice: Yeah. It was late at night, on November 9th.
GetHuman: Did you reach out to Florida Department of Children & Families, and if so, how?
GetHuman: And which of these common Florida Department of Children & Families customer issues best describes the reason you wanted to talk to them?
(Shows ~Clarice a list of common Florida Department of Children & Families problems)
~Clarice: "Contact support" was why I was trying to call.
~Clarice's review of Florida Department of Children & Families customer service
GetHuman: So how would you sum up your experience for GetHuman's Florida Department of Children & Families customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Clarice: There couldn't be a more incompetent hotline. I have never encountered such ********. 'Your queue is one minute. Thank you.' *click and hung up* Over and over and over. I am going to starve before I get through on this line.
GetHuman: Let's quantify your experience contacting Florida Department of Children & Families. On a scale of 1 to 5, how easy is it go get help on a Florida Department of Children & Families problem?
~Clarice: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Clarice: I'd give them a four out of five on communication.
GetHuman: And what about Florida Department of Children & Families's ability to quickly and effectively address your problem?
~Clarice: For that I would say one out of five.
GetHuman: And finally- any advice for other Florida Department of Children & Families customers?
~Clarice: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Department of Children & Families to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Clarice taken from his Florida Department of Children & Families customer service problem that occurred on November 9th, 2017.