Florida Department of Children & Families: called over several days - never got to talk to...

A Florida Department of Children & Families customer review by GetHuman user ~sivisivi from November 21st, 2017

Background on ~sivisivi's case

GetHuman: ~sivisivi - can you tell our other Florida Department of Children & Families customers when your case took place?
~sivisivi: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Florida Department of Children & Families, and if so, how?
~sivisivi: I used the 866-762-2237 number I found for on the GetHuman Florida Department of Children & Families customer phone number page I was on: Florida Department of Children & Families Customer Service Phone Number
GetHuman: And which of these common Florida Department of Children & Families customer issues best describes the reason you wanted to talk to them?
(Shows ~sivisivi a list of common Florida Department of Children & Families problems)
~sivisivi: "Benefits" was why I was trying to call.

~sivisivi's review of Florida Department of Children & Families customer service

GetHuman: So how would you sum up your experience for GetHuman's Florida Department of Children & Families customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sivisivi: called over several days - never got to talk to someone, ... please try your call later .. BUT WHEN??? There is never a response!!!! I need urgent information. Who can I can I call???
GetHuman: Let's quantify your experience contacting Florida Department of Children & Families. On a scale of 1 to 5, how easy is it go get help on a Florida Department of Children & Families problem?
~sivisivi: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sivisivi: I'd give them a four out of five on communication.
GetHuman: And what about Florida Department of Children & Families's ability to quickly and effectively address your problem?
~sivisivi: For that I would say five out of five.
GetHuman: And finally- any advice for other Florida Department of Children & Families customers?
~sivisivi: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Department of Children & Families to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sivisivi taken from his Florida Department of Children & Families customer service problem that occurred on November 17th, 2017.

Florida Department of Children & Families

2.00 of 5 stars | 47 reviews

~sivisivi's Florida Department of Children & Families Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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