Ford: I was told that I was breaking and accelaroting...
A Ford customer review by GetHuman user ~can't find it from November 15th, 2017
Background on ~can't find it's case
GetHuman: ~can't find it - can you tell our other Ford customers when your case took place?
~can't find it: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Ford, and if so, how?
GetHuman: And which of these common Ford customer issues best describes the reason you wanted to talk to them?
(Shows ~can't find it a list of common Ford problems)
~can't find it: "Repairs" was why I was trying to call.
~can't find it's review of Ford customer service
GetHuman: So how would you sum up your experience for GetHuman's Ford customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~can't find it: I was told that I was breaking and accelaroting at the same time. I have had the Ford Focus for * months can't believe this diagnois I'm leary of operating the vehicle.
GetHuman: Let's quantify your experience contacting Ford. On a scale of 1 to 5, how easy is it go get help on a Ford problem?
~can't find it: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~can't find it: I'd give them a five out of five on communication.
GetHuman: And what about Ford's ability to quickly and effectively address your problem?
~can't find it: For that I would say one out of five.
GetHuman: And finally- any advice for other Ford customers?
~can't find it: Call them early in the day or late. Don't forget any personal or account information you might need for Ford to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~can't find it taken from his Ford customer service problem that occurred on November 13th, 2017.