FreedomVOICE: Called with a simple question for setting up my...
A FreedomVOICE customer review by GetHuman user GetHuman-327589 from October 28th, 2017
Background on GetHuman-327589's case
GetHuman: GetHuman-327589 - can you tell our other FreedomVOICE customers when your case took place?
GetHuman-327589: Yes. It was afternoon, on October 19th.
GetHuman: Did you reach out to FreedomVOICE, and if so, how?
GetHuman: And which of these common FreedomVOICE customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-327589 a list of common FreedomVOICE problems)
GetHuman-327589: "None of those really matches why I wanted to call FreedomVOICE that day." was why I was trying to call.
GetHuman-327589's review of FreedomVOICE customer service
GetHuman: So how would you sum up your experience for GetHuman's FreedomVOICE customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-327589: Called with a simple question for setting up my account and got a quick and friendly answer. So far so good.
GetHuman: Let's quantify your experience contacting FreedomVOICE. On a scale of 1 to 5, how easy is it go get help on a FreedomVOICE problem?
GetHuman-327589: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-327589: I'd give them a five out of five on communication.
GetHuman: And what about FreedomVOICE's ability to quickly and effectively address your problem?
GetHuman-327589: For that I would say five out of five.
GetHuman: And finally- any advice for other FreedomVOICE customers?
GetHuman-327589: Call them early in the day or late. Don't forget any personal or account information you might need for FreedomVOICE to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-327589 taken from his FreedomVOICE customer service problem that occurred on October 19th, 2017.