Fye.com: I had to say three times that I wanted to cance...
A Fye.com customer review by GetHuman user ~cdunn563 from November 23rd, 2017
Background on ~cdunn563's case
GetHuman: ~cdunn563 - can you tell our other Fye.com customers when your case took place?
~cdunn563: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Fye.com, and if so, how?
GetHuman: And which of these common Fye.com customer issues best describes the reason you wanted to talk to them?
(Shows ~cdunn563 a list of common Fye.com problems)
~cdunn563: "Warranty claim" was why I was trying to call.
~cdunn563's review of Fye.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Fye.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cdunn563: I had to say three times that I wanted to cancel my membership. The person I spoke with kept trying to tell me of all the wonderful advantages that F.Y.E. could offer me. This is unacceptable under any situation!!!! Will NEVER use F.Y.E. again!!!!
GetHuman: Let's quantify your experience contacting Fye.com. On a scale of 1 to 5, how easy is it go get help on a Fye.com problem?
~cdunn563: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cdunn563: I'd give them a one out of five on communication.
GetHuman: And what about Fye.com's ability to quickly and effectively address your problem?
~cdunn563: For that I would say two out of five.
GetHuman: And finally- any advice for other Fye.com customers?
~cdunn563: Call them early in the day or late. Don't forget any personal or account information you might need for Fye.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cdunn563 taken from his Fye.com customer service problem that occurred on November 14th, 2017.