GEICO: NO TERMINAS DE PRESIONAR EL NUMERO PARA CONECTA...
A GEICO customer review by GetHuman user ~CHRISTIAN RODRIGUEZ from November 21st, 2017
Background on ~CHRISTIAN RODRIGUEZ 's case
GetHuman: ~CHRISTIAN RODRIGUEZ - can you tell our other GEICO customers when your case took place?
~CHRISTIAN RODRIGUEZ : Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to GEICO, and if so, how?
GetHuman: And which of these common GEICO customer issues best describes the reason you wanted to talk to them?
(Shows ~CHRISTIAN RODRIGUEZ a list of common GEICO problems)
~CHRISTIAN RODRIGUEZ : "Cancel Policy" was why I was trying to call.
~CHRISTIAN RODRIGUEZ 's review of GEICO customer service
GetHuman: So how would you sum up your experience for GetHuman's GEICO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CHRISTIAN RODRIGUEZ : NO TERMINAS DE PRESIONAR EL NUMERO PARA CONECTARTE A LA EXT Y RAPIDO TE ATIENDEN MUY HAMABLES Y PROFECIONALISMO DE LA ALTA CALIDAD....
GetHuman: Let's quantify your experience contacting GEICO. On a scale of 1 to 5, how easy is it go get help on a GEICO problem?
~CHRISTIAN RODRIGUEZ : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CHRISTIAN RODRIGUEZ : I'd give them a five out of five on communication.
GetHuman: And what about GEICO's ability to quickly and effectively address your problem?
~CHRISTIAN RODRIGUEZ : For that I would say four out of five.
GetHuman: And finally- any advice for other GEICO customers?
~CHRISTIAN RODRIGUEZ : Call them early in the day or late. Don't forget any personal or account information you might need for GEICO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CHRISTIAN RODRIGUEZ taken from his GEICO customer service problem that occurred on November 13th, 2017.