Garden Ridge: I purchchaced a xmas tree just the other day an...
A Garden Ridge customer review by GetHuman user ~asmalley1234@comcast .net from November 18th, 2017
Background on ~asmalley1234@comcast .net's case
GetHuman: ~asmalley1234@comcast .net - can you tell our other Garden Ridge customers when your case took place?
~asmalley1234@comcast .net: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Garden Ridge, and if so, how?
GetHuman: And which of these common Garden Ridge customer issues best describes the reason you wanted to talk to them?
(Shows ~asmalley1234@comcast .net a list of common Garden Ridge problems)
~asmalley1234@comcast .net: "Cancel order" was why I was trying to call.
~asmalley1234@comcast .net's review of Garden Ridge customer service
GetHuman: So how would you sum up your experience for GetHuman's Garden Ridge customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~asmalley1234@comcast .net: I purchchaced a xmas tree just the other day and it is is a pre lite tre only the bottom lightes work this tree was alot of money and i need someone to talk to about this ASAP April Siebert
GetHuman: Let's quantify your experience contacting Garden Ridge. On a scale of 1 to 5, how easy is it go get help on a Garden Ridge problem?
~asmalley1234@comcast .net: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~asmalley1234@comcast .net: I'd give them a three out of five on communication.
GetHuman: And what about Garden Ridge's ability to quickly and effectively address your problem?
~asmalley1234@comcast .net: For that I would say four out of five.
GetHuman: And finally- any advice for other Garden Ridge customers?
~asmalley1234@comcast .net: Call them early in the day or late. Don't forget any personal or account information you might need for Garden Ridge to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~asmalley1234@comcast .net taken from his Garden Ridge customer service problem that occurred on November 10th, 2017.