Gazelle.com: I called Gazelle at *pm Pacific. They had * out...

A Gazelle.com customer review by GetHuman user GetHuman-101051 from November 23rd, 2017

Background on GetHuman-101051's case

GetHuman: GetHuman-101051 - can you tell our other Gazelle.com customers when your case took place?
GetHuman-101051: Sure. It was evening, on November 16th.
GetHuman: Did you reach out to Gazelle.com, and if so, how?
GetHuman-101051: I used the 800-429-3553 number I found for on the GetHuman Gazelle.com customer phone number page I was on: Gazelle.com Customer Service Phone Number
GetHuman: And which of these common Gazelle.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-101051 a list of common Gazelle.com problems)
GetHuman-101051: "Setup service" was why I was trying to call.

GetHuman-101051's review of Gazelle.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Gazelle.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-101051: I called Gazelle at *pm Pacific. They had * outgoing messages within the phone tree. One said they are open from *am-*pm eastern and the other said they are open *am-*pm Pacific. Their message said they are now closed, but it's *pm Pacific right now so they should be open * more hours.
GetHuman: Let's quantify your experience contacting Gazelle.com. On a scale of 1 to 5, how easy is it go get help on a Gazelle.com problem?
GetHuman-101051: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-101051: I'd give them a four out of five on communication.
GetHuman: And what about Gazelle.com's ability to quickly and effectively address your problem?
GetHuman-101051: For that I would say five out of five.
GetHuman: And finally- any advice for other Gazelle.com customers?
GetHuman-101051: Call them early in the day or late. Don't forget any personal or account information you might need for Gazelle.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-101051 taken from his Gazelle.com customer service problem that occurred on November 16th, 2017.

Gazelle.com

3.33 of 5 stars | 43 reviews

GetHuman-101051's Gazelle.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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