Georgia Department of Human Services: When someone picked up I was put back on hold...

A Georgia Department of Human Services customer review by GetHuman user GetHuman-408594 from November 27th, 2017

Background on GetHuman-408594's case

GetHuman: GetHuman-408594 - can you tell our other Georgia Department of Human Services customers when your case took place?
GetHuman-408594: Yes. It was late at night, on November 19th.
GetHuman: Did you reach out to Georgia Department of Human Services, and if so, how?
GetHuman-408594: I used the 877-423-4746 number I found for on the GetHuman Georgia Department of Human Services customer phone number page I was on: Georgia Department of Human Services Customer Service Phone Number
GetHuman: And which of these common Georgia Department of Human Services customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-408594 a list of common Georgia Department of Human Services problems)
GetHuman-408594: "Missed payments" was why I was trying to call.

GetHuman-408594's review of Georgia Department of Human Services customer service

GetHuman: So how would you sum up your experience for GetHuman's Georgia Department of Human Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-408594: When someone picked up I was put back on hold, and left there until the office closed.*This is my * day trying to get a person who does not hangup or put me on hold.
GetHuman: Let's quantify your experience contacting Georgia Department of Human Services. On a scale of 1 to 5, how easy is it go get help on a Georgia Department of Human Services problem?
GetHuman-408594: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-408594: I'd give them a three out of five on communication.
GetHuman: And what about Georgia Department of Human Services's ability to quickly and effectively address your problem?
GetHuman-408594: For that I would say one out of five.
GetHuman: And finally- any advice for other Georgia Department of Human Services customers?
GetHuman-408594: Call them early in the day or late. Don't forget any personal or account information you might need for Georgia Department of Human Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-408594 taken from his Georgia Department of Human Services customer service problem that occurred on November 19th, 2017.

Georgia Department of Human Services

1.00 of 5 stars | 60 reviews

GetHuman-408594's Georgia Department of Human Services Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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