Gigabyte Technology: Positive experience number three! Was on hold...
A Gigabyte Technology customer review by GetHuman user ~Andrepartthree from November 28th, 2017
Background on ~Andrepartthree's case
GetHuman: ~Andrepartthree - can you tell our other Gigabyte Technology customers when your case took place?
~Andrepartthree: Yup. It was late at night, on November 23rd.
GetHuman: Did you reach out to Gigabyte Technology, and if so, how?
GetHuman: And which of these common Gigabyte Technology customer issues best describes the reason you wanted to talk to them?
(Shows ~Andrepartthree a list of common Gigabyte Technology problems)
~Andrepartthree: "Technical support" was why I was trying to call.
~Andrepartthree's review of Gigabyte Technology customer service
GetHuman: So how would you sum up your experience for GetHuman's Gigabyte Technology customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Andrepartthree: Positive experience number three! Was on hold a bit longer this time but I called them in the afternoon so I'm sure lots of others were calling too... as usual the rep was super helpful, informative, polite and patient! My phone calls have been re: an RMA for a motherboard I submitted to gigabytes...
GetHuman: Let's quantify your experience contacting Gigabyte Technology. On a scale of 1 to 5, how easy is it go get help on a Gigabyte Technology problem?
~Andrepartthree: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Andrepartthree: I'd give them a three out of five on communication.
GetHuman: And what about Gigabyte Technology's ability to quickly and effectively address your problem?
~Andrepartthree: For that I would say two out of five.
GetHuman: And finally- any advice for other Gigabyte Technology customers?
~Andrepartthree: Call them early in the day or late. Don't forget any personal or account information you might need for Gigabyte Technology to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Andrepartthree taken from his Gigabyte Technology customer service problem that occurred on November 23rd, 2017.