Golden One Credit Union: Don't say anything. Automated recording will go...
A Golden One Credit Union customer review by GetHuman user GetHuman-317613 from November 27th, 2017
Background on GetHuman-317613's case
GetHuman: GetHuman-317613 - can you tell our other Golden One Credit Union customers when your case took place?
GetHuman-317613: Yup. It was late at night, on November 22nd.
GetHuman: Did you reach out to Golden One Credit Union, and if so, how?
GetHuman: And which of these common Golden One Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-317613 a list of common Golden One Credit Union problems)
GetHuman-317613: "Complaint" was why I was trying to call.
GetHuman-317613's review of Golden One Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Golden One Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-317613: Don't say anything. Automated recording will go through numeric menu options twice and will then ask if you'd like to be connected to a customer service rep, which was then essentially immediate.
GetHuman: Let's quantify your experience contacting Golden One Credit Union. On a scale of 1 to 5, how easy is it go get help on a Golden One Credit Union problem?
GetHuman-317613: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-317613: I'd give them a four out of five on communication.
GetHuman: And what about Golden One Credit Union's ability to quickly and effectively address your problem?
GetHuman-317613: For that I would say three out of five.
GetHuman: And finally- any advice for other Golden One Credit Union customers?
GetHuman-317613: Call them early in the day or late. Don't forget any personal or account information you might need for Golden One Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-317613 taken from his Golden One Credit Union customer service problem that occurred on November 22nd, 2017.