Hamilton Beach: Purchased a coffee maker model ******. Spoke t...
A Hamilton Beach customer review by GetHuman user ~rsk2641 from November 15th, 2017
Background on ~rsk2641's case
GetHuman: ~rsk2641 - can you tell our other Hamilton Beach customers when your case took place?
~rsk2641: Yes I can. It was morning, on November 10th.
GetHuman: Did you reach out to Hamilton Beach, and if so, how?
GetHuman: And which of these common Hamilton Beach customer issues best describes the reason you wanted to talk to them?
(Shows ~rsk2641 a list of common Hamilton Beach problems)
~rsk2641: "Complaint" was why I was trying to call.
~rsk2641's review of Hamilton Beach customer service
GetHuman: So how would you sum up your experience for GetHuman's Hamilton Beach customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rsk2641: Purchased a coffee maker model ******. Spoke to the rep from Hamilton Beach after a number of questions she said ok cut the cord and email the picture along with the receipt. I told her this was absurd and then I would be without coffee. Until I buy another coffee pot Ill use this one and reheat the coffee in the micro. It will not be a Hamilton Beach product!!!!
GetHuman: Let's quantify your experience contacting Hamilton Beach. On a scale of 1 to 5, how easy is it go get help on a Hamilton Beach problem?
~rsk2641: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rsk2641: I'd give them a five out of five on communication.
GetHuman: And what about Hamilton Beach's ability to quickly and effectively address your problem?
~rsk2641: For that I would say five out of five.
GetHuman: And finally- any advice for other Hamilton Beach customers?
~rsk2641: Call them early in the day or late. Don't forget any personal or account information you might need for Hamilton Beach to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rsk2641 taken from his Hamilton Beach customer service problem that occurred on November 10th, 2017.