Hamilton Beach: Their customer service is based in the US, so I...
A Hamilton Beach customer review by GetHuman user ~lucy from November 3rd, 2017
Background on ~lucy's case
GetHuman: ~lucy - can you tell our other Hamilton Beach customers when your case took place?
~lucy: Yup. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Hamilton Beach, and if so, how?
GetHuman: And which of these common Hamilton Beach customer issues best describes the reason you wanted to talk to them?
(Shows ~lucy a list of common Hamilton Beach problems)
~lucy: "Repairs" was why I was trying to call.
~lucy's review of Hamilton Beach customer service
GetHuman: So how would you sum up your experience for GetHuman's Hamilton Beach customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lucy: Their customer service is based in the US, so I could understand the lady I spoke with. I wish they had a "chat" on their website, because the phones are slow.
GetHuman: Let's quantify your experience contacting Hamilton Beach. On a scale of 1 to 5, how easy is it go get help on a Hamilton Beach problem?
~lucy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lucy: I'd give them a five out of five on communication.
GetHuman: And what about Hamilton Beach's ability to quickly and effectively address your problem?
~lucy: For that I would say five out of five.
GetHuman: And finally- any advice for other Hamilton Beach customers?
~lucy: Call them early in the day or late. Don't forget any personal or account information you might need for Hamilton Beach to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lucy taken from his Hamilton Beach customer service problem that occurred on October 29th, 2017.