Hayneedle: There is an item listed that they told me shoul...
A Hayneedle customer review by GetHuman user ~Davidspeicher from November 27th, 2017
Background on ~Davidspeicher's case
GetHuman: ~Davidspeicher - can you tell our other Hayneedle customers when your case took place?
~Davidspeicher: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Hayneedle, and if so, how?
GetHuman: And which of these common Hayneedle customer issues best describes the reason you wanted to talk to them?
(Shows ~Davidspeicher a list of common Hayneedle problems)
~Davidspeicher: "Warranty claim" was why I was trying to call.
~Davidspeicher's review of Hayneedle customer service
GetHuman: So how would you sum up your experience for GetHuman's Hayneedle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Davidspeicher: There is an item listed that they told me should be only internal I had purchased this item and had talk to the representative in length about it now I am being told I am only getting half a table no one just buys half a table I have filed there is an item listed that they told me should be only internal I had purchased this item and had talk to the representative in length about it now I am being told I am only getting half a table no one just buys half a table a complaint with th FTC
GetHuman: Let's quantify your experience contacting Hayneedle. On a scale of 1 to 5, how easy is it go get help on a Hayneedle problem?
~Davidspeicher: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Davidspeicher: I'd give them a one out of five on communication.
GetHuman: And what about Hayneedle's ability to quickly and effectively address your problem?
~Davidspeicher: For that I would say one out of five.
GetHuman: And finally- any advice for other Hayneedle customers?
~Davidspeicher: Call them early in the day or late. Don't forget any personal or account information you might need for Hayneedle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Davidspeicher taken from his Hayneedle customer service problem that occurred on November 22nd, 2017.