Hearst Corporation: The associate I spoke to was very polite, and t...
A Hearst Corporation customer review by GetHuman user GetHuman-442396 from November 2nd, 2017
Background on GetHuman-442396's case
GetHuman: GetHuman-442396 - can you tell our other Hearst Corporation customers when your case took place?
GetHuman-442396: Sure. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Hearst Corporation, and if so, how?
GetHuman: And which of these common Hearst Corporation customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-442396 a list of common Hearst Corporation problems)
GetHuman-442396: "None of those really matches why I wanted to call Hearst Corporation that day." was why I was trying to call.
GetHuman-442396's review of Hearst Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Hearst Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-442396: The associate I spoke to was very polite, and the issue resolved quickly. This is the best way to get through, in my opinion.
GetHuman: Let's quantify your experience contacting Hearst Corporation. On a scale of 1 to 5, how easy is it go get help on a Hearst Corporation problem?
GetHuman-442396: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-442396: I'd give them a three out of five on communication.
GetHuman: And what about Hearst Corporation's ability to quickly and effectively address your problem?
GetHuman-442396: For that I would say four out of five.
GetHuman: And finally- any advice for other Hearst Corporation customers?
GetHuman-442396: Call them early in the day or late. Don't forget any personal or account information you might need for Hearst Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-442396 taken from his Hearst Corporation customer service problem that occurred on October 29th, 2017.