Humana Medicare Claims: It is a fight to get a claim paid before the fa...
A Humana Medicare Claims customer review by GetHuman user ~TICKED OFF!!! from November 1st, 2017
Background on ~TICKED OFF!!!'s case
GetHuman: ~TICKED OFF!!! - can you tell our other Humana Medicare Claims customers when your case took place?
~TICKED OFF!!!: Yes. It was evening, on October 30th.
GetHuman: Did you reach out to Humana Medicare Claims, and if so, how?
GetHuman: And which of these common Humana Medicare Claims customer issues best describes the reason you wanted to talk to them?
(Shows ~TICKED OFF!!! a list of common Humana Medicare Claims problems)
~TICKED OFF!!!: "Overcharge/Strange charge" was why I was trying to call.
~TICKED OFF!!!'s review of Humana Medicare Claims customer service
GetHuman: So how would you sum up your experience for GetHuman's Humana Medicare Claims customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TICKED OFF!!!: It is a fight to get a claim paid before the facility sends it to collections all because they have no clue what hospitals or clinics are in network or out of network. They are rude and uncooth, instead of inquiring into the area of complaint i believe they pass it on to someone else ( so they can finish thier jelly dounut no dought)
GetHuman: Let's quantify your experience contacting Humana Medicare Claims. On a scale of 1 to 5, how easy is it go get help on a Humana Medicare Claims problem?
~TICKED OFF!!!: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TICKED OFF!!!: I'd give them a one out of five on communication.
GetHuman: And what about Humana Medicare Claims's ability to quickly and effectively address your problem?
~TICKED OFF!!!: For that I would say two out of five.
GetHuman: And finally- any advice for other Humana Medicare Claims customers?
~TICKED OFF!!!: Call them early in the day or late. Don't forget any personal or account information you might need for Humana Medicare Claims to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TICKED OFF!!! taken from his Humana Medicare Claims customer service problem that occurred on October 30th, 2017.