Husqvarna: I can't UNDERSTAND why they Advertise *hu...

A Husqvarna customer review by GetHuman user GetHuman-311252 from November 21st, 2017

Background on GetHuman-311252's case

GetHuman: GetHuman-311252 - can you tell our other Husqvarna customers when your case took place?
GetHuman-311252: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to Husqvarna, and if so, how?
GetHuman-311252: I used the 800-487-5951 number I found for on the GetHuman Husqvarna customer phone number page I was on: Husqvarna Customer Service Phone Number
GetHuman: And which of these common Husqvarna customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-311252 a list of common Husqvarna problems)
GetHuman-311252: "Complaint" was why I was trying to call.

GetHuman-311252's review of Husqvarna customer service

GetHuman: So how would you sum up your experience for GetHuman's Husqvarna customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-311252: I can't UNDERSTAND why they Advertise *hu***awd (Lawnmower) for $*** thru my local Dealers & the DEALERS WON'T carry it or Get me one..NO-ONE at Customer Support could offer ANY HELP or Suggest why I should remain a loyal customer.. Lynn Newport Minn. *****
GetHuman: Let's quantify your experience contacting Husqvarna. On a scale of 1 to 5, how easy is it go get help on a Husqvarna problem?
GetHuman-311252: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-311252: I'd give them a two out of five on communication.
GetHuman: And what about Husqvarna's ability to quickly and effectively address your problem?
GetHuman-311252: For that I would say three out of five.
GetHuman: And finally- any advice for other Husqvarna customers?
GetHuman-311252: Call them early in the day or late. Don't forget any personal or account information you might need for Husqvarna to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-311252 taken from his Husqvarna customer service problem that occurred on November 15th, 2017.

Husqvarna

1.64 of 5 stars | 55 reviews

GetHuman-311252's Husqvarna Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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